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Georgia Department of Community Affairs


OVERVIEW

DCA gives employees more to do than merely make a living. We are serious about helping Georgia's families live more abundantly with a greater sense of hope and achievement. Our core businesses – safe and affordable housing, local government assistance, and community and economic development – reflect the diversity of our programs and drive our commitment to serving all of Georgia. If public service, a great environment, and the desire to enrich the lives of others motivate you to do your best work, consider joining the DCA Team.
OUR MISSION AND VISION

OUR MISSION
To help build strong, vibrant communities.

OUR VISION
For Georgians of today and tomorrow to have the opportunity to live and work in thriving communities.


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Information Technology
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Secretary of State, Georgia - SOS

POSITION SUMMARY:

The Data Analyst under the direction of the IT Systems Manager is responsible for collecting, analyzing, and interpreting data to identify trends and provide insights for decision-making.

 ESSENTIAL DUTIES and RESPONSIBILITIES:

  •  Regularly query and transform data from Salesforce to deliver reports, voter files, etc for internal teams and external customers.
  • Transform data across multiple formats.
  • Mining data from primary and secondary sources, then reorganizing the data in a format that can be easily read by either human or machine.
  • Using statistical tools to interpret datasets.
  • Automate data retrieval, transformation, etc. and produce reports and visualizations.
  • Collaborating with programmers, engineers, and organizational leaders to identify opportunities for process improvements, recommend system modifications, and develop policies for data governance. Understand data relationships and structures
  • Partake in data cleanup and optimization
  • Documenting and maintaining data dictionaries
  • Producing various reports and validating accurate data.
  • Plan, coordinate, and implement database security measures to protect data, software, and hardware.
  • Ability to work onsite in downtown Atlanta, Ga with the potential of remote work two days a week (depending on business needs).
  • Contribute to the safe, fair, and secure elections for the citizens of Georgia.
  • Candidate must be a US citizen
  • Will participate in on-call responsibilities.
  • Other duties as assigned.

Knowledge, Skills and Abilities:

  • Understanding and operational knowledge of SQL, SOSL, and SOQL queries
  • Understanding and operational knowledge of Salesforce
  • Familiarity with AWS RDS a plus
  • Hands on familiarity with data visualization tools such as PowerBI, Grafana, etc.
  • Strong familiarity with a scripting and automation technology, which can include Powershell, Bash, Python, Ansible, Terraform, etc.
  • Familiarity with automation/scheduling tools such as PowerAutomate, Apache Airflow, Windmill, etc.
  • Familiarity with monitoring tools such as Prometheus, Grafana, Telegraf, InfluxDB, Zabbix, etc. a plus
  • Familiarity with a statistical language like R..
  • Familiarity with database technologies such as MS SQL, PostgreSQL, SQLite, etc.
  • Strong mathematical and statistical knowledge.
  • Advanced ability to communicate clearly and effectively, both orally and in writing.
  • Advanced communication, analytical, and problem-solving skills.
  • Excellent customer service to both internal customers and external.
  • Demonstrated leadership and project and personnel management skills.
  • Self-managed, upholding timelines, critical dates, and meeting deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to work with minimal supervision, exercise discretion, and use independent judgment.

 SUPERVISION REQUIREMENTS: 0

 MINIMUM QUALIFICATIONS:

  •         AS degree in Computer Science, Management Information Systems, Engineering, or another related field.
  •        Two to three years of verifiable experience in data analysis, Information Technology, database administration, or a related field.
  •        Experience in a hybrid Windows & Linux environment a plus.
  •        Experience with database technologies (MS SQL required, MySQL/MariaDB, PostgreSQL, etc. a plus) Experience with Salesforce and          SOQL/SOSL queries.
  •        Licenses and Certifications:
  •        Cloud certifications (AWS, Microsoft Azure, Salesforce) a plus.
  •         Valid Class C Georgia Driver’s License and satisfactory motor vehicle record.

 PREFERRED QUALIFICATIONS:

  • Bachelor’s degree from a nationally accredited university in Computer Science, Information Systems, or related field.
  • 3-5 years of hands-on data analysis and Salesforce data querying.

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